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Terms & Conditions

Last updated: 15 May 2026

Bookings

All bookings for accommodation, events, weddings and dining are subject to availability and confirmation by Villa Firestone. A booking is not confirmed until written confirmation is issued.

1. Deposits

Deposits may be required to secure bookings for accommodation, events, weddings and group dining. Deposit amounts and due dates will be communicated at the time of booking.

2. Cancellations

Cancellation terms vary depending on the type of booking:

  • Accommodation: Cancellation periods and fees will be provided at the time of booking.
  • Events & Weddings: Cancellation terms are outlined in individual event or wedding agreements.
  • Restaurant & Group Dining: Cancellation timeframes apply for group bookings and functions.

3. Changes to Bookings

Changes to confirmed bookings are subject to availability and may incur additional charges.

4. No-Shows

Failure to arrive without notice may result in forfeiture of deposits or full booking fees.

Accommodation Terms

1. Guest Conduct

Guests are expected to behave respectfully and comply with property rules to ensure a pleasant experience for all visitors.

2. Property Care

Guests are responsible for any damage caused to property or furnishings during their stay.

3. Occupancy

Maximum occupancy limits apply to each room or suite and must be adhered to.

4. Smoking

Villa Firestone is a non-smoking property unless designated smoking areas are provided.

5. Noise

Reasonable noise levels must be maintained, particularly during evening and night hours.

6. Pets

Pet policies will be advised at the time of booking.

Refunds

Refunds are assessed in accordance with the specific booking terms provided at the time of booking.

1. Refund Conditions

  • Deposits may be non-refundable unless otherwise stated
  • Refund eligibility depends on cancellation notice periods
  • No refunds are provided for no-shows
  • Refund processing times may vary depending on payment method

Villa Firestone reserves the right to assess refund requests on a case-by-case basis where exceptional circumstances apply.

Restaurant

1. Reservations

Table bookings are recommended and subject to availability.

2. Group Bookings

Group dining bookings may require a deposit and pre-selection of menus.

3. Cancellations

Cancellations must be made within the required notice period for group bookings to avoid fees.

4. Late Arrivals

Tables may be released after a grace period if guests do not arrive on time.

5. Dietary Requirements

Dietary needs should be advised at the time of booking to allow appropriate menu planning.

Website

By accessing and using the Villa Firestone website, you agree to the following terms and conditions.

1. Website Use

You agree to use this website for lawful purposes only and in a way that does not infringe the rights of others or restrict their use and enjoyment of the site.

2. Accuracy of Information

While we strive to ensure all information on this website is accurate and up to date, Villa Firestone makes no guarantees regarding completeness, accuracy or reliability.

3. Bookings and Enquiries

All bookings and enquiries made through the website are subject to confirmation and acceptance by Villa Firestone. Terms relating to accommodation, events, weddings and dining may vary and will be provided at the time of booking.

4. Pricing and Availability

Prices, availability and services are subject to change without notice. Villa Firestone reserves the right to modify or discontinue any service or offering at any time.

5. Payments

Payments are processed securely through third‑party payment providers. Villa Firestone does not store full payment card details on its servers.

6. Intellectual Property

All content on this website, including text, images, branding and logos, is the property of Villa Firestone and may not be reproduced, copied or distributed without written permission.

7. Limitation of Liability

Villa Firestone will not be liable for any loss, damage or injury arising from the use of this website or reliance on its content, except where required by law.

8. Third‑Party Links

This website may contain links to third‑party websites. Villa Firestone is not responsible for the content, privacy practices or policies of those sites.

9. Changes to Terms

These terms and conditions may be updated at any time. Continued use of the website constitutes acceptance of any changes.

10. Governing Law

These terms are governed by the laws of South Australia and the Commonwealth of Australia.

11. Contact

For questions regarding these terms, please contact Villa Firestone via the website contact form or published contact details.