Last updated: 15 May 2026
Villa Firestone is committed to protecting your privacy and ensuring your personal information is handled in a safe and responsible manner in accordance with Australian privacy laws, including the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
1. Information We Collect
We may collect personal information including, but not limited to:
- Name
- Email address
- Phone number
- Booking and enquiry details
- Payment information (processed securely via third‑party providers)
- Website usage data (cookies, IP address, browser type)
2. How We Collect Information
Information is collected when you:
- Make an enquiry
- Submit a booking request
- Subscribe to communications
- Interact with the website
- Contact us directly
3. How We Use Your Information
We use your information to:
- Process bookings and enquiries
- Provide services and customer support
- Communicate with you about your stay, event or booking
- Improve our website and services
- Meet legal and regulatory obligations
4. Disclosure of Information
We may share your information with trusted third parties including:
- Payment processors
- Booking platforms
- Service providers
- Legal and regulatory authorities where required by law
We do not sell, rent or trade your personal information.
5. Data Security
Villa Firestone takes reasonable steps to protect your personal information from misuse, loss, unauthorised access, modification or disclosure.
6. Cookies
Our website may use cookies to enhance user experience and analyse website traffic. You may disable cookies in your browser settings if you prefer.
7. Access and Correction
You may request access to or correction of your personal information at any time by contacting us.
8. Changes to This Policy
This policy may be updated from time to time. Updates will be published on this page.
9. Contact Us
For privacy enquiries, please contact Villa Firestone directly via the website contact form or published contact details.